Overview

The Send Webhook Event Action sends a notification from the Resolver platform to third-party systems when an event occurs. This action allows for real-time integrations that prompt action outside the Resolver platform through the Resolver Application Programing Interface (API) to a secure URL. 

Once the Send Webhook Event action has been configured on the desired workflow transition, configure the integration payload. For more information, please refer to the Register for Webhooks Integrations and Eligible Webhook Events articles.

User Account Requirements

The use must have Administrator permissions to access the Admin Overview screen.

Required Information/Setup

Please refer to the Add a Trigger & Transition to a State article for instructions on how to add triggers and transitions.

Please refer to the Add Elements to a Form article for instructions on how to add workflow triggers to a form.

Please refer to the following for instructions on how to configure the integration:

• Webhooks Overview
• Register for Webhooks Integrations
• Eligible Webhook Events
• Sample Webhook Payloads

Navigation

1. From the Home screen, click the Administration icon.

Administration Icon

2. From the Administrator Settings menu, click the Admin Overview link.

Admin Overview Link

3. From the Admin Overview screen, click the Object Types tile under the Data Model section.

Object Types Tile

4. From the Object Types screen, enter an object type name in the Search field to narrow down the object types list.

Search Field

5. Click the Object Type you want to edit.

Object Type

6. From the Edit Object Type screen, click a workflow under the Workflow tab.

Workflow

7. If there are no workflows configured, click the Configure Workflow button.

Configure Workflow Button

Add a Send Webhook Event Action on a Transition

1. From the Edit Workflow screen, click the Trigger that you want to add the send webhook event action to.

Trigger

2. From the Edit Trigger pop-up, click the Configure icon, under the Transition section.

Configure Icon

3. Click the Add Action button.

Add Action Button

4. Select Send Webhook Event from the Type dropdown menu.

Type Dropdown Menu

5. Enter an action name in the Name field.

Name Field

6. Click the Create button.

Create Button

7. From the Edit Trigger pop-up, click the Done button to save your changes.

Done Button