The following email notifications are sent to users in the Incident Owner user group:
- Incident Open Notification: Triggered when an incident has been completed by the Incident Screener.
An incident open email notification. - Task Assignment: Triggered when an incident task has been created and assigned to an incident owner.
A task assignment email notification. - Task Overdue: Sent to the incident owner when a task has not been completed and is past its due date. This notification will be sent every day until the task is marked complete.
A task overdue email notification. - Review Returned: Triggered when an Incident is returned by a Reviewer for more information.
A review returned email notification.
