Locations Overview

In Dispatch, locations are used primarily to:

  • select the whereabouts of a dispatch, including dispatches or alarms created by Connect;
  • select the whereabouts of a dispatch-related task; and
  • set an officer’s last known location in the Officers panel.

Locations must have unique GPS coordinates in order to be saved in Dispatch. This is because when a location is selected for a dispatch, task, or officer, that location will be shown on the Map panel, using the coordinates saved to the location. 

Locations are created through Location library objects in the Command Center app. However, if you have the Allow add Locations on the Fly option enabled in your profile, you can quickly add temporary locations through the Create Dispatch and Dispatch Details panels by clicking the  icon in the locations field, placing a pin on the map, and entering a name for the location. If global address search results are enabled, dispatchers can click an address generated from the map to create a temporary location.

Once the dispatch associated with this location type is closed and cleared off the Closed Dispatches panel, it’s removed from Dispatch, but its details are recorded in the Location Details field in the associated activity object in Command Center.