Once the technical requirements have been confirmed, the Resolver Support team will provide assistance in configuring and enabling SSO. For best results, we test SSO on a sandbox environment before rolling out the changes to your organization's production environment.
To initiate this process:
If you are in implementation, please contact your Resolver project lead, otherwise submit a ticket with the following information:
Your company name;
Your identity provider (OKTA, ADFS, etc.);
Your primary domain name;
Other domain names;
Contact details for relevant technical and business resources;
Identity provider metadata for testing; and
Confirmation that you meet the technical requirements.
Once the ticket has been submitted, a member of the Customer Support team will respond with the next steps.