Overview
An Administrator can add new User Groups to the system. A User Group organizes system users into specific groups based on their organizational role (e.g., Employee, Management, etc.). Adding users to a User Group allows an Administrator to assign multiple users within a User Group to a Role by assigning the User Group to a Role instead of manually assign a Role to each user.
User Account Requirements
The user account you use to log into Resolver must have Administrator permission to access the Admin Overview screen.
Related Information/Setup
Please follow the link below for more information regarding User Groups.
Navigation
- From the Home screen, click the System icon.
System Icon
- From the Admin Overview screen, click the User Groups tile under the People section.
User Groups Tile
- From the Admin: User Groups screen, click the +Create User Group button.
+Create User Group Button
Creating a User Group
- From the Admin: Create User Group screen, enter a User Group name in the Name field.
- (Optional) Enter a brief description outlining the User Group in the Description field.
Admin: Create User Group Screen
- Click the Create Button to add the new User Group to the system.
Create Button