New Users
Before your Resolver software implementation goes live, ensure your IT Admin Team add the domain names in the Required Domain table below to your network-approved sites list. Doing this pre-work ensures your teams will have full functionality. This network may take days or weeks to complete (especially in a larger enterprise environment).
Existing Users
Ensure that your IT Admin Team has added the Domain below to your network-approved sites list. Adding these domains will ensure our software works correctly for all your Resolver® Administrators and End-Users.
Required Domains
Domain Name | Purpose |
---|---|
https://resolver-core-<ENV>-file-service-<SHARD>.s3.amazonaws.com Note: https://resolver-core-<ENV>-temp.s3.amazonaws.com https://resolver-core-<ENV>-upload.s3.amazonaws.com |
|
*.resolver.com |
|
| |
| |
productboard.com, *.productboard.com |
|
|
AWS <ENV>
For the AWS domain names above (e.g., the amazonaws.com domains), substitute the word <ENV> with a value from the AWS <ENV> table below based on the region.
Environment | <ENV> |
---|---|
Sandbox Canada | sandbox-sandbox |
Sandbox U.S.A. | sand-sandbox-us |
Demo Environment | sandbox-demo |
Resolver Canada | prod-ca |
Resolver U.S.A. | prod-us |
Resolver EU | prod-eu |
Resolver UK | prod-uk |
Resolver Australia | prod-au |
Port Requirements
Organizations that restrict Internet traffic must whitelist the outbound ports below for Resolver to function properly. Command Center user must whitelist a set of additional ports. Please see the Port Requirements for Command Center article for further information.
Outbound
The list below shows Resolver's outbound URLs and ports based on region. It's recommended that you whitelist Sandbox, Canada, and your organization's regional environment (if different from Canada).
Region | URL | Port |
Sandbox | sandbox.resolver.com | 443 |
Canada | core.resolver.com | 443 |
U.S.A. | us.core.resolver.com | 443 |
Europe | eu.core.resolver.com | 443 |
United Kingdom | uk.core.resolver.com | 443 |
Australia | au.core.resolver.com | 443 |