Activity Owner Overview

Users in the Activity Owner user group can create and edit activities and their related data. You're automatically assigned owner to any activities you create, but you can also be assigned when a closed dispatch requires follow-up or you were assigned by another activity owner, portal user, or Command Center administrator.

Activity owners can access the following areas within Command Center:

  • Activities: Create new activities, view and edit open activities, and review escalated activities.
  • Service Requests: Create and view open service requests.
  • Reports: Review the Officer Response Time By Activity Type, Activity List, and Response Time reports.

For more information on performing activity owner-related tasks, see the following: