Browse By Topic

About Applications

A general description of what applications, activities, actions, and views are, and the recommended process for creating your own applications.

Analyze Text (Intelligent Triage)

A summary of the Analyze Text feature on configurable forms, instructions on enabling it, and how it works.

Applications

Information on creating and configuring applications, including their activities, actions, and views, as well info on adding roles to an activities to control which users can access the application.

Archived Data

How archive objects in Core, as well as information on showing or hiding them from reports, relationship and references, and global search results.

Assessments

Learn about what assessments are and how to create, edit, and delete new assessments, as well create assessment objects.

Audit Trail

Instructions on exporting an Audit Trail spreadsheet, which lists the changes made to your org within a selected timeframe.

Confidential Submissions

About the confidential login and submissions portal features, which allows administrators to create a link that grants multiple users access to select areas of Core without logging in.

Configurable Forms

Instructions on creating new configurable forms and adding elements to the forms, including properties, fields, relationships, triggers, comments, and more.

Core-API Integrations

For customers whose accounts leverage integrations, our Application Programming Interface (API) registration system can enable fully functional integrations that automatically send data from one application to another, whenever a given event occurs in Core (including third party tools).

Core User Interface

The Resolver Core interface for end-users and administrators.

Data Import

A Data Import uploads a spreadsheet containing your company’s existing data into Core, so you can better organize and analyze all your data in a way that better reflects your business. This page covers instructions on completing and uploading the import spreadsheet.

Data Visualizations

An overview of the Data Visualization feature in Core, where you can display data through pie, bar, or column chart, heat map, export report, or data grid.

Data Definitions

An overview of data definitions and how they can be used in reports and assessments. In this section, you can also learn about anchors, leaves, and how to create new definitions.

Data Warehouse

About the data warehouse, which can be used to connect your Core data to a BI tool to generate reports.

Email Settings

The Email Settings section, where you can create new email addresses that can generate new objects that are automatically populated by the contents of emails sent to the addresses.

Email Templates

The Email Template settings, where you can edit the default templates, as well as create and edit custom templates.

Fields

About the available fields you can add to an object type, including plain text, numeric, date and time, select list, and attachments.

Form Translations

Information for admins on enabling translations for fields, along with a list of supported languages.

Formulas

An introduction to formulas, including sample formulas and definitions of variables, operators, and functions and how they're used.

Image Upload & Logo Upload

About the Image Upload and Logo Upload features which allows admins to create links for custom logos.

Inferred Permissions

About inferred permissions, including why and how they're used, and how to apply them on an object type.

IP Authorization Control

About the IP Authorization Control feature, which allows admins to control who can access an org based on a user's IP address.

Log In

Login and logout instructions together with info on password requirements, multi-tenancy, and SSO for Resolver Core and its apps.

Languages

Learn how to customize the text in Core’s user interface and applications, fields, object types, etc. to display a language of your choosing.

Locations

About the Locations property, which allows users to record and view object location information.

Markdown Formatting

A brief explanation of Markdown formatting and where it can be applied, along with a list of popular styles and instructions on applying them.

Multi-Factor Authentication

About the Multi-Factor Authentication (MFA) feature which adds another layer of security for accessing Resolver using a password.

Object Types

Information on creating, editing, and deleting object types, adding components, and the Object Type Universe.

Object Type Groups

Information on object type groups, including why they're required for relationships, and instructions on creating, editing, or deleting object type groups.

Org Manager

Learn about the Org Manager feature and how it can be used to create duplicate organizations.

Permissions Model

Information on how to use the permissions model in Core. This includes assigning users, configuring roles, application and activity permissions, designing new roles, and troubleshooting existing roles.

Printing

Information on printing objects and reports in Core directly from your browser.

Roles

Learn about roles, explicit and global permissions, workflow permissions, and how to create, edit, or delete a role.

Search

With the search tool, you can search your Core organization by keyword(s), object type(s), or both.

Time Zone Conversions

Details on the data in Core that's generated, retrieved, and displayed in the current user's time zone.

Users

Information and instructions on creating and configuring user accounts, including enabling or disabling a profile, enabling admin privileges, impersonating a user, or granting All Access permissions.

User Groups

Learn about user groups and how they can be added to roles and get instructions on creating or editing user groups.

Videos

Brief orientation and feature videos related to Resolver Core releases.

Workflows

About workflows and states and how to edit or create new states and add triggers, transitions, conditions, and actions to those states.