Dispatching an officer means you’ve directed an officer to complete a task that he or she has been assigned to. Officers cannot be dispatched unless they’ve been assigned to a task, however, you can create a non-specific task at the time of dispatch by using the Dispatch Officer function. Officers can be assigned to an automatically created task with a general Respond and assist description. For information on creating specific officer tasks, see Create a Task.
When the officer is on his or her way to the scene, clicking Start on a task will change the status of the task to On Route. Once the officer has arrived, clicking Arrive will change the status to On Scene.
 | Once the task is successfully completed, it can be cleared. If the task couldn’t be completed, it can be suspended. |
Method 1 – Dispatches Panel
To dispatch an officer to complete a specific task:
In the Dispatches panel, click the
icon next to the dispatch to reveal assigned tasks.
An assigned task shown in the Dispatches panel after clicking the right arrow icon.
- Click the Assigned task to select it.
Click
or right-click the task then click Start to change the task status to On Route.Once the officer has arrived on scene, click
or right-click the task then click Arrive to change the task status to On Scene.
icon next to the dispatch to reveal assigned tasks.
or right-click the task then click Start to change the task status to On Route.
or right-click the task then click Arrive to change the task status to On Scene.To dispatch an officer to complete a non-specific task:
Click a dispatch in the Dispatches panel to select it.
- Click
to search for an officer or right-click the task, hover your cursor over Dispatch Officer, then click the officer’s name to assign that officer. 
Dispatching an officer from the Dispatches panel by right-clicking the dispatch.
- Click
or right-click the task, then click Start to change the task status to On Route. - Once the officer has arrived on scene, click
or right-click the task then click Arrive to change the task status to On Scene.
to search for an officer or right-click the task, hover your cursor over Dispatch Officer, then click the officer’s name to assign that officer. 
or right-click the task, then click Start to change the task status to On Route.
or right-click the task then click Arrive to change the task status to On Scene.Method 2 – Officers Panel
To dispatch an officer to complete a specific task:
In the Officers panel, click the
icon next to the officer’s name to reveal assigned tasks. 
An assigned task shown in the Officers panel after clicking the right arrow icon.
- Click the Assigned task to select it.
Click
or right-click the task then click Start to change the task status to On Route.Once the officer has arrived on scene, click
or right-click the task then click Arrive to change the task status to On Scene.
icon next to the officer’s name to reveal assigned tasks. 
or right-click the task then click Start to change the task status to On Route.
or right-click the task then click Arrive to change the task status to On Scene.To dispatch an officer to complete a non-specific task:
Click an officer’s name in the Officers panel to select it.
- Drag the officer’s name to the dispatch in the Dispatches panel then release.
- Click
in the Officers panel or right-click the task, then click Start to change the task status to On Route. - Once the officer has arrived on scene, click
in the Officers or right-click the task, then click Arrive to change the task status to On Scene.
in the Officers panel or right-click the task, then click Start to change the task status to On Route.
in the Officers or right-click the task, then click Arrive to change the task status to On Scene.