Dispatch an Officer to Complete a Task

Dispatching an officer means you’ve directed an officer to complete a task that he or she has been assigned to. Officers cannot be dispatched unless they’ve been assigned to a task, however, you can create a non-specific task at the time of dispatch by using the Dispatch Officer function. Officers can be assigned to an automatically created task with a general Respond and assist description. For information on creating specific officer tasks, see Create a Task.

When the officer is on his or her way to the scene, clicking Start on a task will change the status of the task to On Route. Once the officer has arrived, clicking Arrive will change the status to On Scene.

Once the task is successfully completed, it can be cleared. If the task couldn’t be completed, it can be suspended.