Assigning Advanced Permissions to a User

Overview

Administrators can assign a user to advanced permissions in Resolver. 

Note:
Administrators cannot assign a user to advanced permissions if they already have Administrator permissions.

Users assigned to advanced permissions can:

  • Create new users
  • Edit users (name and address fields)
  • Enable/disable users
  • Edit user group membership

Users with advanced permissions will not be able to view Portal URL users on the list of users on the User Management screen.


Related Information/Setup

For more information on creating a user profile, please refer to the Creating a New User article.

For more information on editing a user profile, please refer to the Editing or Delete a User article.


User Account Requirements

The user account you use to log into Resolver must have Administrator or advanced permissions to view the User Management screen.


Navigation

  1. From the Home screen, click the Administration Icon.

Administration Icon

  1. From the Administrator settings menu, click User Management.

Administrator Settings Menu

  1. Enter a user's name in the Search field to narrow the search results. 
  2. Click the user's name you want to assign advanced permissions to. 

User Name


Assigning Advanced Permissions to a User

  1. From the User Management: Edit User screen, click the User Management toggle switch under the Advanced Permissions section to grant the user advanced permissions.

User Management Toggle Switch

  1. (Optional): Click the Add All checkbox to select all available user groups, allowing the user to manage all user groups in the system.

Add All Checkbox

  1. In the Select which User Group membership this user can manage field, enter a user group name and select a user group or multiple user groups from the dropdown menu.

Select Which User Group Membership This User can Manage Field

  1. Click the Add button to add all selected user groups to the list of user groups the user is assigned to manage.
  2. Note:
    Advanced Permissions users will only have access to edit the user group memberships of the user groups they have been assigned to manage.

Add Button

  1. Click the Done button.