Overview

After a corrective action is added to an issue, a user will need to fill out further details for that corrective action and open the corrective action.

Related Information/Setup

Please refer to the Creating a New Corrective Action article for further information on creating a new corrective action.

Please refer to the Submitting a Corrective Action for Review for further information on sending a corrective action for review.

Navigation

From the Home screen, click the Home dropdown and select the Internal Audit Management link.

Home Dropdown

From the Risk Assessment screen, click on the Fieldwork tab.

Fieldwork Tab

From the Fieldwork screen, click on the Internal Audit report name that contains the Control Test you want to perform from the Audits in Progress section.

Internal Audit Report

From the Audit Project Overview screen, click on the Expand icon on the Navigation Tree to expand the nodes until you find the desired control.
Click the control to open the Control Details pop-up. Controls are indicated with a C icon next to the control name on the node.

Control Overview Pop-up

From the Control Overview pop-up, scroll to the Audit Findings section.

Audit Findings Section

Click an Issue with an open workflow status from on the Issues table.

Issue

From the Issue pop-up, scroll to the Corrective Actions tab and click on a corrective action on the Corrective Actions table.

Corrective Action

Opening a Corrective Action

From the Corrective Action screen, edit the corrective action name by clicking on the Corrective Action Name in the header to unlock the field and enter a new name. The content entered will be automatically saved.

Corrective Action Name Field

Click the Description field and enter a brief description outlining the steps within the corrective action.

Description Field

Enter a user or user group name in the Corrective Action Owner field and select a user or user group from the dropdown menu. The user or user group selected will be responsible for the corrective action.

Corrective Action Owner Dropdown

Set a corrective action priority by clicking the Priority field and selecting a priority from the dropdown menu to prioritize the corrective action's importance.
- Low
- Medium
- High

Priority Dropdown

(Optional) Select the date the corrective action is expected to be completed by clicking the Expected Completion Date field and selecting a Date from the Calendar pop-up.

Calendar Pop-up

Select the corrective action's actual completion date by clicking the Actual Completion Date field and selecting a Date from the Calendar pop-up.

Users can attach evidence to the corrective action by dragging and dropping an image in the Supporting Attachments field or clicking the + Add File link and selecting an image from the connected PC. The maximum size for Files is 100 MB. the following file types are not valid (.bat, .exe, .gif, .sh, .dll, or .com).

+ Add File Link

Users can attach evidence to the corrective action by clicking on the Add Link link to attach a web link to the corrective action or click the Click to add a web link to a file link.