Overview

Users can download attachment files from forms in Resolver. 

Related Information/Setup

For more information on editing an attachment file, please see the Editing an Attachment Using Microsoft Office Web Applications article.

For more information on enabling the Display Download button on attachment fields, please read the Enabling the Display Download Button on Attachment Fields article. 

Navigation

1. From the Home screen, search for a form with an attachment on the My Tasks list.
2. Click the Form name.

Form Name

Downloading a File

1. From the Form screen, navigate to the File field on the form.

File Field

2. Click the Download icon on an Attachment card.

Download Icon

3. A new tab will open in your browser using the Microsoft Office web applications.

File

4. Click the Download File button in the file header to download a copy of the file to the Downloads folder on the connected PC.

Download Button