The Incident Supervisor manages incidents in a Closed or Review state. This allows Incident Supervisors to monitor and resolve issues with closed incidents in their Business Unit, without the help of the Administrator (Incident Management). Users in this group can view:
- Investigations and reports
- Closed incidents.
Watch the video below for a brief overview of this user group.
A closed incident object as it's displayed to a user in the Incident Supervisor user group.