With the Impersonation feature, administrators can temporarily assume the account of a non-administrative user to work with objects according to that user’s role and permissions. This feature is useful when administrators need to test the user’s permission levels, or to complete a task for users who may otherwise be unable to do so themselves. Administrators cannot impersonate other administrators.
|Any changes made while impersonating another user are captured in the Audit Trail.|
To impersonate another user:
- Click the icon in the top bar > Users in the People section.
- Click the Impersonate button next to the non-administrative user you wish to impersonate. While in Impersonation Mode, the name of user you're impersonating will appear in a yellow banner at the top of the page.
- To deactivate Impersonation Mode, click Turn Off Impersonation Mode to the left of the banner.