Create a New Indoor Location Point

Indoor location points are saved locations within a larger location (a master location) and are designed to help dispatchers indicate the exact area of an activity for officers, as well as other dispatchers who may be viewing the location on the Map panel. Generally, the master location is a building while the indoor location point can be more general (e.g. the inside of the building) or more specific (e.g. a particular staircase or room) as you need it to be.

Each master location and indoor location point must be saved with an image, such as a map, floor plan, or blueprint to on which administrators place location pins to mark the indoor location points. These pins allow dispatchers to see where an indoor location point is saved within a master location and click those pins to move through any additional indoor levels as needed. Dispatchers can also place temporary pins on a location’s image that indicate the exact location of a dispatch. These temporary pins are viewable in the Map and Dispatch Details panels.

Master locations are created in the Command Center app and are mapped to Location objects, but indoor location points are created and saved in Dispatch. As such, when a dispatch is closed and moved to Command Center as an activity, indoor locations are not mapped to any Location objects, but they're noted in the Location Details field on an activity.

An indoor location point in the Locations settings. Clicking the blue tabs on the top left will display a previous location and clicking an indoor location name to the left or a pin on the image will display the indoor location, where you may continue to create more indoor location points as necessary.

An indoor location point can be selected for a dispatch, task, RTA, officer alert, or alarm alert, either by searching for it in the various panels or by opening a master location and selecting one of its indoor location points. When viewing locations with indoor location points in the panels, any pins placed by an administrator in the settings will appear as  icons which, when clicked, will reveal the indoor location point’s floorplan.

If dispatchers are creating or editing a dispatch and are not selecting an indoor location through search function, they must double-click an area on the indoor location’s floorplan to place a temporary pin (). This pin will indicate the exact location of a dispatch, which will appear on the Map panel when viewing an indoor location point’s details.A temporary pin placed on an indoor location point in the Create Dispatch panel. The indoor location point and temporary pin as it appears in the Map panel. The color of the temporary pin is determined by the color of the dispatch’s priority, if any.