Alert Owner Overview

Members of the Alert Owner user group receive an alert when the Compliance Team assigns them to an alert and marks it as Action Required. Users in this group are responsible for:

  • Reviewing the issues and corrective actions attached to an alert

  • Assigning existing or new issues to an alert

  • Marking alerts as complete.

Alert Owners have access to the Portal application only, unless they are assigned to additional user groups that grant them access to other Resolver applications.The Portal as it's displayed to a user in the Alert Owner user group.