Overview
Administrators can select which Portal URL to grant a user access to in Resolver.
User Account Requirements
The user must have Administrator permissions to manage Portal URL Access users.
Related Information/Setup
Please refer to the Portal URL Settings section for more information on using a Portal URL in Resolver.
Please refer to the Create a New User and the Edit a User articles for more information on creating and editing Portal URL Access users.
Navigation
- From the Home screen, click the Administration icon.
Administration Icon
- From the Administrator Settings menu, click User Management.
Administrator Settings Menu
- Enter a user's name in the Search field to narrow the search results.
- Click the name of the Portal URL Access User you want to edit.
User Name
Managing Portal URL Membership
The Portal URL Membership section shows which Portal URL a Portal URL Access user is assigned to.
- From the Edit User screen, under the Portal URLs tab in the User Group Membership section, select the Portal URL from the Select which Portal URL(s) this user is a member of dropdown.
Select Which Portal URL(s) This User is a Member of Dropdown
- Click the Add button to add that user to the selected Portal URL.
Add Button
- A pop-up will appear, confirming the following:
- An Add user to Portal URL(s)? pop-up will appear. Click the Add button to confirm adding the user to the selected Portal URL
Add User to Portal URL(s) Pop-up
- If the selected Portal URL already has an assigned user, a Replace existing user(s) for Portal URL(s)? pop-up will appear. Click the Replace Existing User(s) button to confirm.
Replace Existing User(s) for Portal URL(s) Pop-up
- Click the Done button to save your changes.
Done Button