To view, edit, or delete a service request:
Click the icon in the Service Requests column of the Dispatches panel.
You can also open an existing service request by double-clicking the dispatch in the Dispatches panel to open Details then clicking Service Requests. - Click on an existing service request in the pane to the left or use the Search requests field to locate the request.
- Make changes to any of the fields as needed.
- To delete a service request, Click the icon next to the service request you want to delete.
- Click Yes to confirm.