View, Edit, or Delete a Service Request

To view, edit, or delete a service request:

  1. Click the  icon in the Service Requests column of the Dispatches panel.

    You can also open an existing service request by double-clicking the dispatch in the Dispatches panel to open Details then clicking  Service Requests.
  2. Click on an existing service request in the pane to the left or use the Search requests field to locate the request.
  3. Make changes to any of the fields as needed.
  4. To delete a service request, Click the  icon next to the service request you want to delete.
  5. Click Yes to confirm.