Add Object | List of Object Types | A Core incident was created and generates a notification in Slack. |
Update Field | List of Object Types, List of available Fields | Core incident severity increased from Medium to High and it updates the case (e.g., security, HR, IT) in Salesforce. |
Delete Object | List of Object Types | Scheduled Audit was deleted in Core, which updates an integrated calendar tool to remove the Audit event. |
Object State Change | List of Workflow States | An incident was closed in Core and updates a case (e.g., security, HR, IT) in Salesforce. |
Object Role Assignment | List of Objects, List of Roles | New triage team added to incidents triggers an update in software license tracking tool.
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Object Role Un-Assignment | List of Objects, List of Roles
| Due to an internal process change, a Customer Service Representative role was removed from Incident objects and updates Salesforce records.
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Add Relationship | List of Relationships | Involved Person Object added to Incident and updates Salesforce records.
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Delete Relationship | List of Relationships | Duplicate Location Object removed from Incident, updates case form in Salesforce.
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Add Comment | List of Object Types | Comment entered on Core Incident posts to Teams channel.
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Update Comment (includes message and state updates) | List of Object Types, Comment States (e.g., resolved, or unresolved) | Audit comment resolved in Core resolves corresponding audit item in Jira.
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New User Added to Org | No config required, this event is on or off | New users added to Core updates user list in Splunk.
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User Added to Group | List of User Groups | User added to group in Core posts notification to Core Admin Teams channel.
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User Removed from Group | List of User Groups | User removed from group in Core posts notification to Core Admin Teams channel.
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User Added/Removed from Roles | List of Roles | Retired user is removed from Security Manager role and Core updates the role in Salesforce.
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