Assign an Officer to a Task
Last Modified on 10/01/2019 3:04 pm EDT
Assigning an officer means that you’re appointing an officer to complete a specific, dispatch-related job. An officer may be assigned multiple tasks, but only one of his or her assigned tasks may have an On Route or On Scene status at one time.
 | Only officers on a team authorized to work in the dispatch’s work zone can be assigned to a task. To see which work zones the officer can be dispatched to, hover your cursor over his or her team in the Officers panel.
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Method 1 – Dispatches Panel
To assign an officer to a task:
Create a task.
- In the Dispatches panel, click the
icon next to the dispatch that contains unassigned tasks.
Unassigned tasks shown in the Dispatches panel after clicking the right-arrow icon.
- Click the task to select it.
Click
to search for an officer or right-click the task and hover your cursor over Assign Officer, then click the officer’s name to assign that officer.
Method 2 – Officers Panel
To assign an officer to a task:
- Create a task.
- In the Dispatches panel, click the
icon next to the dispatch that contains unassigned tasks. - Click and drag the officer’s name from the Officers panel to the task then release.