Right-clicking various components in the Dispatches and Officers panel will allow you perform certain functions, such as dispatch an officer or organization, change the status of a task, or rearrange tasks. The table below summarizes the available right-click functions.
COMPONENT | NAME | FUNCTION | HOW TO PERFORM |
DISPATCHES PANEL | Arrive All | Changes the status of all started officer or organization tasks within a selected dispatch to On Scene. | Right-click the dispatch in the Dispatches panel > click Arrive All. |
Clear All | Changes the status of all officer and organization tasks within a selected dispatch to Cleared. | Right-click the dispatch in the Dispatches panel > click Clear All. | |
Close | Closes a Cleared or New dispatch with no outstanding tasks. | Right-click the Cleared dispatch in the Dispatches panel > click Close. | |
Dispatch Officer | Dispatches an officer and assigns that officer to a non-specific task with a Respond and assist description. | Right-click the dispatch in the Dispatches panel > hover your cursor over Dispatch Officer > click the name of the officer. | |
Dispatch Organization | Dispatches an organization and creates an organization task. | Right-click the dispatch in the Dispatches panel > hover your cursor over Dispatch Organization > click the name of the organization. | |
OFFICERS PANEL | Arrive | Changes an officer task status from On Route to On Scene. | Click the icon next to the officer in the Officers panel > right-click the officer task > click Arrive. |
Clear | Changes the officer task status from Unassigned, Assigned, On Route, or On Scene to Cleared. | Click the icon next to the office in the Officers panel > right-click the officer task > click Clear. | |
Down | Moves an Assigned task down one row in the officer’s tasks. | Click the icon next to the officer in the Officers panel > right-click the officer task > click Down. | |
Start | Changes an officer’s status from Assigned to On Route. | Click the icon in the Officers panel > right-click the officer task > click Start. | |
Suspend | Suspends a started task and creates a duplicate task that is automatically assigned to the originally assigned officer. | Click the icon in the Officers panel > right-click the officer task > click Suspend. | |
Up | Moves an Assigned task up one row in the officer’s tasks. | Click icon next to the officer in the Officers panel > right-click the officer task > click Up. | |
Off Duty | Takes an officer off duty. | Right-click the officer in the Officers panel > click Off Duty. | |
Reset Alert | Resets an officer’s clock to 0:00:00 in the Time Elapsed column. | Right-click the officer in the Officers panel > click Reset Alert. | |
Set State | Changes the officer’s current status (e.g. Available, Busy, Break, etc.). | Right-click the officer in the Officers panel > hover your cursor over Set State > click a status to select it. |