Version 3.5 Release Notes (Incident Management)

Note: The following features are not added to Incident Management by default. For information on adding these features to your version of the app, contact your CSM.

New Features

Export Attachments

  • Users can now easily export related attachments from reports throughout the app.

Incident Contributor

  • An Incident Contributor user group has been added to the app.

  • Users in this group are assigned to incidents by the incident owner and can make additions to the incident’s narrative or attachments.

Incident Approver

  • An Incident Approver user group has been added to the app. 

  • Users in this group have the ability to review and approve their assigned incidents.

Location Manager

  • A Location Manager user group has been added to the app.

  • Users in this group will be able to view all aspects of their assigned location and related objects.

Letter/Plain Language Reports

Miscellaneous Improvements

  • Incidents created from activities will be auto-named with the Activity Type and Location data of that activity.

  • New read-only forms have been added to the app and can be accessed from incident objects:

    • Incident Type View Form

    • Business Unit View Form