Note: The following features are not added to Incident Management by default. For information on adding these features to your version of the app, contact your CSM.
Users can now easily export related attachments from reports throughout the app.
An Incident Contributor user group has been added to the app.
Users in this group are assigned to incidents by the incident owner and can make additions to the incident’s narrative or attachments.
An Incident Approver user group has been added to the app.
Users in this group have the ability to review and approve their assigned incidents.
A Location Manager user group has been added to the app.
Users in this group will be able to view all aspects of their assigned location and related objects.
Letter/Plain Language Reports
- New reports have been added to the App to serve as a template for legal letters that can be sent from the following Incident types:
Incidents created from activities will be auto-named with the Activity Type and Location data of that activity.
New read-only forms have been added to the app and can be accessed from incident objects:
Incident Type View Form
Business Unit View Form