Overview

If a user has MFA set up but needs to access a specific Org without MFA, an Administrator can disable MFA for that Org.

User Account Requirements

Only Administrators can enforce multi-factor authentication (MFA) on their Org.

Related Information/Setup

Please refer to the Multi-Factor Authentication User Setup article for more information on setting up users with MFA.

Navigation

1. From the Home screen, click the Administration icon.

   

   Administration Icon

2. From the Admin Overview screen, click the Swagger Docs tile under the Tools section.

   

   Swagger Docs Tile

Opting Out of Multi-Factor Authentication for a Specific User

1. From the Admin: Help screen, click the user topic to expand the list of endpoints and click Put /user/users/{id}/membership to open the parameters.

   

   API Endpoint

2. Click the example value to load the call into the body.  

   

   Example Value

3. Delete all additional calls and commas, excluding "mfaOptOut": true".

   

   Edit Body

4. Enter the user ID in the id field. For information on how to retrieve a user ID, click here.

   

   ID Field

5. Click the Execute button to execute the API call.

   

   Execute Button