General Computer Use

Articles

End of Internet Explorer Support
Why Resolver is ending support for Internet Explorer 11 and what this means for customers.
Manually Delete the 2.0 Folder
How to delete the 2.0 folder in order to uninstall Dispatch.
Generating a HAR File
Overview A HAR file is an HTTP Archive file that logs/tracks information between a web browser and a website. Some errors in Resolver are not tracked in Papertrail™ (e.g., browser related) A user can generate a HAR file to obtain logging in...
Clearing a Browser's Cache
How to clear the cache for Google Chrome and Microsoft Edge while working in Resolver.
Clear Application Cache
How to clear Dispatch's application cache to troubleshoot login, connection, or other errors.