Contact Us 
Creating an online ticket is the recommended contact method. Online tickets allow us to capture required information and route the request to the most appropriate team.
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Australia, New Zealand & Asia-Pacific
UK, Europe, Middle East Africa
Americas
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Response TargetsSee the Service Level Targets article for details on the expected response times and severity levels. |
Support Hours
7 pm Sunday - 11 pm Friday (UTC) 9 am Monday - 11 am Saturday (NZ Time) 2 pm Sunday - 6 pm Friday (Eastern Time) |
Statutory HolidaysStatutory Holidays across regional teams may impact the support hours listed above. Emergency After-Hours SupportCustomers experiencing critical issues that require immediate assistance can contact our team for emergency after-hours support. Authorized contacts receive the emergency after-hours support number on production go-live. |