Resolver Support Program

The terms and conditions described in this Support Program may be updated, on any occasion or date, at Resolver's sole discretion. These Support terms and conditions only apply to Resolver Core products. Terms for all other Resolver products can be viewed here.

Customer Service

Resolver's global customer support team is able to assist you no matter where you are. Learn about our support channels, availability, and how we’ll help you get the most out of our partnership.

Infrastructure & Reliability

Learn about how Resolver Support ensures that it always provides customers with the best service possible.

Regulatory Content Management Support

Resolver’s Regulatory Content Management (RCM) Framework can help your organization maintain compliance with the current regulatory obligations that govern financial institutions. A framework is a curated summary of selected legislation, regulations, and similar guidance, which applies to financial institutions. RCM support is available for GRC Cloud and Resolver Core.

Premium Support

Resolver Premium Support is an offering that provides paying customers enhanced service levels and added value, above the Standard Support Program.