New Articles

  1. Create a New Activity

    Activities are created in Command Center by activity owners, portal users, or officers. They can also be created via the Dispatch application when a dispatch is closed. Dispatches are moved to Command Center in a Closed state unless the dispatcher...
  2. Version 2.8 Release Notes

    Release notes for the Resolver Core 2.8 release with a summary of new features and bug fixes.
  3. Activity Owner Overview

    Users in the  Activity Owner user group can create and edit activities and their related data. You're automatically assigned owner to any activities you create, but you can also be assigned when a closed dispatch requires follow-up or you ...
  4. Important Info About This Guide

    This guide covers the out-of-the-box components and settings for Command Center administrators. De pending on your organization's implementation, your user permissions, and any additional apps or modules your organization may have purchased, y...
  5. Important Info About This Guide

    This guide covers the out-of-the-box components and processes for Command Center end-users based on your user group(s) , which control the data you can view, create, and edit. This guide does not include information for administrators or detailed...
  6. Additional Reading

    × This article is for internal use only. Temporal Data Warehouse Intro (Phase One) Data Warehouse (for developers) ...
  7. Enable the Data Warehouse

    × This article is for internal use only. By default, all new orgs created after 2.7 have a temporal warehouse, but they cannot be accessed unless a super admin enables the feature via Swagger.  To enable it via the org  call, ...
  8. Password Requirements

    Learn about the password requirements for Resolver Command Center.
  9. Add a User to a User Group

    Overview User Groups control the data users and system applications a user can access. Assigning a User to a User Group allows the user access to the data connected to the User Group. If your organization is using Lightweight Direc...
  10. Edit a User's Account

    Important Notes Because a user’s email address is used to authenticate the user when they log in, modifying the email address previously saved in the Email  field will not change the address the user must enter to log in. To delete a ...