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1. Version 25.2.1 Release (Dispatch)

   Created On: 10/31/2025 in Command Center User Guides Releases Dispatch Version 25.1+
   Dispatch Bug Fixes ORG images will be displayed as intended when searching for an Org (dropdown), in On Duty view, and within the Organization screen. Closed Dispatch filtering will only include closed dispatches included in the selected operat...

2. Release 25.3

   Created On: 10/21/2025 in Support Releases & Updates Platform Release Notes/Maintenance Version 25.0+
   25.3 Features Portal Agent Note: If you are interested in learning more about this feature and enabling it on your Org, please contact your Customer Success Manager. The Portal Agent, the first feature of Resolver's n...

3. Missing Link: The Relationship Could not be Linked as it Appears to not Exist

   Created On: 10/07/2025 in Support Troubleshooting
   Overview Users may encounter the following error message in Command Center if their account is not linked to a Person object: Missing Link: The relationship for the could not be linked to as it appears to not exist. This error ...

4. Using the Requirement Similarity Feature on a Form

   Created On: 09/23/2025 in Compliance Management User Guide Compliance Team
   Overview The Requirement Similarity feature is an AI-powered feature that allows Compliance teams to identify similar requirements both within the same framework and across different frameworks. This feature analyzes the requirement nam...

5. Version 25.2 Release (Dispatch)

   Created On: 09/23/2025 in Command Center User Guides Releases Dispatch Version 25.1+
   Officer Mobile Features Autoclose for Officer-Created Dispatches The Autoclose for Officer-Created Dispatches system setting automatically closes Dispatches created in the Officer Mobile app once the task is cleared. The Report to Follow radi...

6. Using the Regulatory Summarization Feature on a Form

   Created On: 09/23/2025 in Compliance Management User Guide Compliance Team
   Overview The AI-Generated Regulatory Summarization feature uses AI/ML to summarize regulation statements, making them easier for users to interpret and understand.  User Account Requirements To view the Summarize Regulator...

7. Resetting the Dispatch Numbers

   Created On: 09/19/2025 in Command Center User Guides Dispatch User Guides Dispatch Administrator's Guide System Settings
   Overview By default, dispatch numbers (the numbers automatically assigned to each dispatch as they’re created) are reset daily. Once reset, the dispatch numbering restarts at 1. Note: All times in Dispatch System Setti...

8. Enable View Latest Updates on a Form

   Created On: 09/17/2025 in Resolver Administrator Guide Admin Overview Views Configurable Forms
   Overview The View Latest Updates feature allows users to identify recent changes to object data on existing forms. When enabled on a form, users can open the form in a read-only view that highlights the most recent modifications to a ...

9. Edit or Delete an Assessment Concatenation

   Created On: 09/17/2025 in Resolver Administrator Guide Admin Overview Data Model Assessments Name & Description Concatenation
     Overview Users can edit or delete assessment name or description concatenations from their Orgs.  Data definitions and variables on concatenations cannot be edited; however, you can delete the concatenation to select a new definit...

10. Add Name or Description Concatenations to an Assessment

    Created On: 09/17/2025 in Resolver Administrator Guide Admin Overview Data Model Assessments Name & Description Concatenation
    Overview A concatenation uses data from properties and fields to populate the name and description properties of objects.  User Requirements The user must have Administrator permissions in order to access the Admin ...

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