New Articles

  1. Using an Organization Logo for Branding Email Templates

    Overview Administrators can use the organization logo for branding email templates. Customer Administrators no longer have to do email template configuration work for sent emails to be branded. User Account Requirements ...
  2. Starting a Risk Assessment

    Overview After a Risk and Control owner has been assigned to an assessment, and all risks and controls have been sent out to the assigned owners a member of the Risk Team can launch the risk assessment. User Account Requirements The user acc...
  3. Sending Risk and Control Assessments to all Assigned Owners

    Overview After a Risk and Control owner has been assigned to an assessment, a member of the Risk Team must launch the risk assessment. User Account Requirements The user account you use to log into Resolver must be part of the Risk Team user...
  4. Assigning Control Owners

    Overview Before an assessment can be launched, the risk team must first ensure that each risk and control in the assessment's scope has been assigned to a risk and control owner, respectively. User Account Requirements Th...
  5. Add a Clear Relationships Action to a Transition

    Overview The Clear Relationships  action clears the values from selected fields on a form (excluding formulas). This is particularly helpful to users who are working with existing assessments because they avoid the need to go into the assessme...
  6. Add a Clear Roles Action to a Transition

    Overview The Clear Roles  action clears the values from selected fields on a form (excluding formulas). This is particularly helpful to users who are working with existing assessments because they avoid the need to go into the assessment and m...
  7. Adding a Clear Fields Action to a Transition

    Overview The Clear Fields  action clears the values from selected fields on a form (excluding formulas). This is particularly helpful to users who are working with existing assessments because they avoid the need to go into the assessment and ...
  8. Assigning a User to a User Group Through the User Profile

    Overview An Administrator or user with Advanced Permissions can assign a user to a group when creating or editing a user, without going through the User Groups section. User Account Requirements The user account you use t...
  9. Deleting an Indoor Location Point

    Overview A Command Center administrator can delete an indoor location point. Navigation From the Dispatch Home screen, click the Settings  icon. Settings Icon From the Settings screen, click the Locat...
  10. Editing an Indoor Location Point

    Overview A Command Center administrator can delete or edit an indoor location point including e.g., (Legal Name, Levels, Notes, Display as Warning, etc.). Navigation From the Dispatch Home screen, click...