New Articles

  1. Form Comments Overview - Communication Tab

    Overview Users can add and reply to comments on incidents and related objects. User Account Requirements The user account you use to log into Resolver must have permission to reply to comments within their user group or account permissions. ...
  2. Sending a Policy for Revision

    Overview After a policy is created, it must be reviewed and required fields will need to be filled out before it can be sent for revision. User Account Requirements The user account used to log into Resolver must be added to the Internal A...
  3. Closing a Corrective Action

    Overview Once a member of the Internal Audit Team has reviewed a corrective action attached to an internal audit project in the Fieldwork phase, it is assigned to the Internal Audit Lead for final review. Related Information/S...
  4. Editing and Deleting a Relationship from an Object Type

    Overview Users can edit or delete Object Type relationships from their orgs.  User Account Requirements The user must have Administrator permissions in order to access the Admin Overview section.  Related Information/Setup T...
  5. Creating a New Policy

    Overview A Member of the Internal Audit Team will review an Internal Audit Project and add a new policy to a control, determining the control's effectiveness. User Account Requirements The user account used to log into ...
  6. Submitting a Corrective Action for Review

    Overview After a corrective action has been reviewed and moved to an open state, it must be reviewed by an Internal Audit Manager. Related Information/Setup Please refer to the Creating a New Corrective Action article for...
  7. Opening a Corrective Action

    Overview After a corrective action is added to an issue, a user will need to fill out further details for that corrective action and open the corrective action. Related Information/Setup Please refer to the Creating a New ...
  8. Adding an Existing Control or Objective to a Risk

    Overview Users can add an existing Test, Document Request, Policy, Corrective Action, or Issue to a control instead of creating a new one. Navigation From the  Home screen, click the Home dropdown and select ...
  9. Form History Overview - History Tab

    Overview Users can track changes on elements within the system by accessing the History tab on an element. Navigation The History tab is located under the History  tab on a standard form. History Tab History Tab From t...
  10. Submitting an Issue for Review

    Overview After creating an issue for an Internal Audit Project's Control, a member of the Interna Audit Team must review the issue and add further information before the issue can be submitted for review. User Account Requ...