New Articles

  1. Version 25.1.1ab (Compliance Management)

    Created On: 07/30/2025 in Compliance Management User Guide Releases App Base Version 25ab+
    Improvements Due Dates have been enabled on the following Object Types to coincide with the Due Dates feature released in the 25.2 platform release: Issue Corrective Action Policy Indicator Request Task Plan Objective Strategy All GRC ...

  2. Version 25.1.1ab (Risk Management)

    Created On: 07/30/2025 in Risk Management Guide Releases App Base Version 25ab+
    Improvements Due Dates have been enabled on the following Object Types to coincide with the Due Dates feature released in the 25.2 platform release: Issue Corrective Action Policy Indicator Request Task Plan Objective Strategy All GR...

  3. Communications Pop-Up

    Created On: 07/23/2025 in Resolver Administrator Guide Miscellaneous Topics Resolver User Interface
    Overview Users can stay on top of important conversations with a centralized view of new and relevant communications with the Communications alerts pop-up, ensuring that nothing gets missed. A red badge on the Communications icon display...

  4. Secure Access Portal Communications

    Created On: 07/22/2025 in Resolver Administrator Guide Miscellaneous Topics Communications Tab
    Overview Note: Please contact your Customer Success Manager if you’re interested in enabling the Secure Access Portal on your Org. Portal URLs with the Secure Access toggle enabled will allow submitters to comm...

  5. Accessing a Secure Access Portal Report

    Created On: 07/22/2025 in Resolver Administrator Guide Miscellaneous Topics Confidential Portals
    Overview Note: Please contact your Customer Success Manager if you’re interested in enabling the Secure Access Portal on your Org. Portal URLs with the Secure Access toggle enabled will allow submitters to acce...

  6. Using the Secure Access Portal

    Created On: 07/22/2025 in Resolver Administrator Guide Miscellaneous Topics Confidential Portals
    Overview Note: Please contact your Customer Success Manager if you’re interested in enabling the Secure Access Portal on your Org. The Secure Access  Portal is an application that allows for the confidential sub...

  7. Confidential Portals Overview

    Created On: 07/21/2025 in Resolver Administrator Guide Miscellaneous Topics Confidential Portals
    Overview The Confidential Portal is an application that allow for the confidential submission of sensitive information. Note: Please contact your Customer Success Manager if you’re interested in enabling the Secure ...

  8. Creating a Secure Access Portal

    Created On: 07/21/2025 in Resolver Administrator Guide Admin Overview Communications Portal URL Settings
    Overview Note: Please contact your Customer Success Manager if you’re interested in enabling the Secure Access Portal on your Org. Portal URLs with the Secure Access toggle enabled allow submitters to access th...

  9. Using the Confidential Portal

    Created On: 07/21/2025 in Resolver Administrator Guide Miscellaneous Topics Confidential Portals
    Overview The Confidential  Portal is an application that allows for the confidential submission of sensitive information. For example, an Incident Submitter wants to report something to their company but is concerned about backlash...

  10. Communications Tab

    Created On: 07/18/2025 in Resolver Administrator Guide Miscellaneous Topics Communications Tab
    Overview From the Communications tab on an object, users can view and reply to comments under the Comments section. If Two-way email is enabled on an Org, users can also view and respond to emails and Secure Access Portal message...
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