New Articles

  1. Release 25.1.2

    25.1.2 Features Templated Reports Note: Currently, this feature supports limited data volume on exports. Please contact your CSM or Kroll practitioner if you're interested in enabling this feature. Introducing T emplated Repo...
  2. Unarchiving Library Objects

    Overview This article provides guidance for unarchiving library objects in Resolver.  Note: The instructions provided below are not suitable for assessment objects. For more information on how to identify if the object is an asse...
  3. Contact Resolver Support Formally Crisp (Brand Equity Protection or Platform Trust & Safety)

    For support with Resolver's Brand Equity Protection or Platform Trust solutions, including phone number, business hours and email address.
  4. Selecting an Indoor Location Through a Dispatch

    Overview Users can select an Indoor location for the Dispatch instead of using an outdoor location. Navigation From the Home screen, click on the Create Icon. Create Icon Selecting an Indoor Location From the Search Locatio...
  5. Adding a Location Through a Dispatch

    Overview If the desired location cannot be found, a User can add a new location to the system while create a Dispatch. You will not be able to create temporary locations unless you have the appropriate permissions in your profile. Navigation...
  6. Adding a New Person Through a Dispatch

    Overview If a user cannot find the person that they are looking for, a User can add a new person to use in the Initiated by Person field while creating a Dispatch. Navigation From the Home screen, click on the Create Icon. C...
  7. Version 25.1 Release (Dispatch)

    Dispatch Features Notes: For the 25.1 Dispatch release, it is recommended that you use Windows 10 or 11 with this version of Dispatch. Window version 8.1 is no longer supported by Microsoft and is not guaranteed to work with D...
  8. Searching Activity Views

    Overview Users can search through activity views in Resolver to access their most relevant objects first. Related Information/Setup Please refer to the Views  section for more information in using views in Resolver.  ...
  9. Adding a New Language to the Confidential Portal

    Overview Users can add a language to an Org for a new language translation, or to use another language on the Privacy Policy screen that appears on the Confidential Portal , using the user's browser default language setting.  User Accoun...
  10. Adding AI-Generated Regulatory Summarization to a Form

    Overview AI-Generated Regulatory Summarization uses AI/ML to summarize regulation statements, making them easier for users to interpret and understand.  User Account Requirements The user must have Administrator permi...