-
How to add variables to create concatenations on text fields in Resolver Core.
-
When creating a new text field, admins can enable the Rich Text Format option, which saves the field as a text box that allows that allows users to: Apply headings, bold, italic, underline, or strikethrough formatting. Apply left, right, or cen...
-
If an activity's tasks are complete or it requires no further review, it can be closed. To do so, navigate to Command Center > Open Activities . Open the activity, scroll to the bottom of the form, then click Complete . The Complete button ...
-
Users in this group have been granted access to the Dispatch application. To launch it, navigate to Command Center , then click the Launch Dispatch tab to begin the download. For more detailed instructions, see the Dispatch Login article. ...
-
Report data can be exported into downloadable PDF, Word document, and spreadsheet files. However, there are some restrictions, depending on the file format and element type. All links and file attachments are disabled in exported report files. ...
-
To reduce loading times, previously loaded report data, including data refined through end user-applied filters, is cached for up to an hour, preventing the need to regenerate data every time a report is viewed within this 60-minute period. Report...
-
Command Center comes with three out-of-the-box reports, designed to help activity owners easily review data for open, escalated, and closed activities they were assigned on. To access the reports, click Reports > the Command Center tab, then...
-
Learn how to escalate an open activity.
-
Learn how to use the tasks tab of an open activity.
-
A list of file types that cannot be attached to a form.