New Articles

  1. Log In with SSO

    Created On: 10/03/2019 in Compliance Management User Guide Log into Compliance Management
    How to use single sign-on with Resolver Compliance Management.

  2. Log In with SSO

    Created On: 10/03/2019 in Incident Management User Guide Log into Incident Management
    Using single sign-on with Resolver Incident Management.

  3. Location Search Results for Dispatchers

    Created On: 09/25/2019 in Command Center User Guides Dispatch User Guides Dispatch User's Guide Locations
    About location search results in Resolver Dispatch.

  4. Image Upload

    Created On: 09/24/2019 in Resolver Administrator Guide Admin Overview Tools Image Upload
    Overview The Image Upload   feature allows Administrators to upload a photo and generate a URL that can then be used in email templates or as an image embedded in configurable forms using Markdown formatting .  User Account R...

  5. Enable SSO

    Created On: 09/23/2019 in Resolver Administrator Guide Admin Overview User Profile Menu Log In/Log Out Single Sign-On (SSO)
    Learn how to initiate the process of enabling SSO for Resolver Core.

  6. Single Sign-On (SSO) Frequently Asked Questions

    Created On: 09/23/2019 in Resolver Administrator Guide Admin Overview User Profile Menu Log In/Log Out Single Sign-On (SSO)
    Frequently asked questions about Core SSO.

  7. SSO Technical Requirements

    Created On: 09/23/2019 in Resolver Administrator Guide Admin Overview User Profile Menu Log In/Log Out Single Sign-On (SSO) SSO Technical Information
    A list of requirements that must be met prior to configuring Core SSO.

  8. SAML Authentication Sequence

    Created On: 09/23/2019 in Resolver Administrator Guide Admin Overview User Profile Menu Log In/Log Out Single Sign-On (SSO) SSO Technical Information
    Learn the sequence that Resolver Core uses to authenticate SAML SSO.

  9. Resolver Core SAML Profile

    Created On: 09/23/2019 in Resolver Administrator Guide Admin Overview User Profile Menu Log In/Log Out Single Sign-On (SSO) SSO Technical Information
    Learn how the Resolver Core SAML Profile is set up and how it allows for the authentication of users.

  10. Version 2.8.1 Internal Release Notes

    Created On: 09/19/2019 in Resolver Administrator Guide Internal Internal Release Information (Not for Customers)
    × This article is for internal use only. New Features Adjustments to Nightly Triggers & Emails Prior to version 2.8, nightly triggers and emails were executed between 7:00 and 8:00 pm Toronto time for all customers, which affected consistency...
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