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Confidential Portals Overview

Created On: 07/21/2025 in Resolver Administrator Guide Miscellaneous Topics Confidential Portals

Overview The Confidential Portal is an application that allow for the confidential submission of sensitive information. Note: Please contact your Customer Success Manager if you’re interested in enabling the Secure ...
Creating a Secure Access Portal

Created On: 07/21/2025 in Resolver Administrator Guide Admin Overview Communications Portal URL Settings

Overview Note: Please contact your Customer Success Manager if you’re interested in enabling the Secure Access Portal on your Org. Portal URLs with the Secure Access toggle enabled allow submitters to access th...
Using the Confidential Portal

Created On: 07/21/2025 in Resolver Administrator Guide Miscellaneous Topics Confidential Portals

Overview The Confidential Portal is an application that allows for the confidential submission of sensitive information. For example, an Incident Submitter wants to report something to their company but is concerned about backlash...
Communications Tab

Created On: 07/18/2025 in Resolver Administrator Guide Miscellaneous Topics Communications Tab

Overview From the Communications tab on an object, users can view and reply to comments under the Comments section. If Two-way email is enabled on an Org, users can also view and respond to emails and Secure Access Portal mess...
Adding a Due Date to an Assessment

Created On: 07/18/2025 in Resolver Administrator Guide Admin Overview Data Model Assessments

Overview Due dates can be added to assessments so that that users can view and prioritize upcoming and overdue tasks in the My Tasks card, helping them stay on top of critical deadlines and manage their workload more efficiently. ...
Version 25.1.0.3 Release (Dispatch)

Created On: 07/14/2025 in Command Center User Guides Releases Dispatch Version 25.1+

Dispatch Bug Fixes An Officer does not need to be added to a chat to view the Dispatch’s message history. Complete and Incomplete SOP checklist items will display according to their status when a Dispatch is marked as complete. When multiple u...
Adding a Due Date to an Object Type

Created On: 07/10/2025 in Resolver Administrator Guide Admin Overview Data Model Object Types Create a New Object Type & Add Components

Overview Due dates can be added to object types so that that users can view and prioritize upcoming and overdue tasks in the My Tasks card, helping them stay on top of critical deadlines and manage their workload more efficiently. ...
Release 25.2

Created On: 07/04/2025 in Support Releases & Updates Platform Release Notes/Maintenance Version 25.0+

25.2 Features New Advanced Permission: User Impersonation We’ve added a new User Impersonation advanced permission that allows Administrators to grant Standard users limited access to impersonate other Standard users. Users with...
Add a Send Webhook Event Action on a Transition

Created On: 07/04/2025 in Resolver Administrator Guide Admin Overview Data Model Object Types Workflows Actions on Transitions

Overview The Send Webhook Event Action sends a notification from the Resolver platform to third-party systems when an event occurs. This action allows for real-time integrations that prompt action outside the Resolver platform through the Res...
Version 25.1ab (Business Continuity Management)

Created On: 06/17/2025 in See more... Business Continuity Management Releases Appbase Version 25ab+

Improvements The Business Continuity Management application has replaced the Business Continuity Planning application, delivering the following enhancements to customers: Create multiple Business Impact Analyses with embedded Risk Assessment...