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51. Managing Portal URL Membership

    Created On: 08/28/2024 in Resolver Administrator Guide Administrator Settings User Management
    Overview Administrators can select which Portal URL to grant a Portal URL User access to in Resolver. User Account Requirements The user must have Administrator permissions to manage Portal URL Access users.  Related Information/Setup ...

52. Dashboard Overview - Videos

    Created On: 08/20/2024 in Resolver Administrator Guide Admin Overview Views
    Overview The following overview videos were designed to briefly step users through a single Dashboard process. User Account Requirements The user account you use to log into Resolver must have Administrator permission to use the Dashboard ...

53. Deleting a User

    Created On: 08/19/2024 in Resolver Administrator Guide Administrator Settings User Management
    Overview Deleting a user account prevents the user from logging into your Org and accessing any data, but it also removes that user from any objects they were assigned to via a role, which may affect your reporting. Deleting an account does no...

54. Disabling a User Account

    Created On: 08/16/2024 in Resolver Administrator Guide Administrator Settings User Management
    Overview Disabling a user account prevents the user from logging in and accessing data, but the user is not removed from any assigned objects, thus maintaining your records. Users with disabled accounts are  not counted towards yo...

55. Version 24.3 Release (Dispatch)

    Created On: 08/14/2024 in Command Center User Guides Releases Dispatch Version 24.1+
    Dispatch Feature Allow Locations to Sync with Dispatch if the Latitude/Longitude Field has an Invalid Value If a Location's latitude/longitude field values are invalid within Resolver Core, the system will automatically replace invalid v...

56. Exporting the User Audit Trail

    Created On: 08/12/2024 in Resolver Administrator Guide Admin Overview Tools User Audit Trail
    Overview You can export the User Audit Trail in Resolver.  User Account Requirements The user account must have Administrator permission to access the User Audit Trail and Swagger™. Related Information/Setup ...

57. Viewing the User Audit Trail

    Created On: 08/12/2024 in Resolver Administrator Guide Admin Overview Tools User Audit Trail
    Overview From the User Audit Trail,  an Administrator can view and track changes to users, user groups, roles, and Portal URL logins. User Account Requirements The user account must have Administrator permission to acces...

58. Quick Start Guide - Creating Rules within Connect

    Created On: 08/09/2024 in Command Center User Guides Connect User Guides Connect User Guide
    Overview The following procedures will walk the user through the steps required to create a rule within Connect. Prerequisites Dispatch Template For rules to work, a Dispatch Template is required. Dispatch templates are created and managed ...

59. Add an Update Field Concatenations Action to a Transition

    Created On: 08/06/2024 in Resolver Administrator Guide Admin Overview Data Model Object Types Workflows Actions on Transitions
    Overview The Update Field Concatenations action allows Administrators to update object names beyond the Creation state.   Note: The Update Field Concatenations workflow action is only available for button triggers in ...

60. Assigning Advanced Permissions to a User

    Created On: 08/06/2024 in Resolver Administrator Guide Administrator Settings User Management Advanced Permissions Users
    Overview Administrators can grant Standard users limited access to use some administrative features by assigning them advanced permissions. For a full list of permissions that each advanced permissions type grants the user, ple...

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