New Articles

  1. Logging Out of Compliance Management

    Overview By default, and depending on your Org's setting, a user will receive a system prompt to refresh the session after 15 minutes of inactivity. If the user does not refresh the session five minutes after receiving the system prompt, they wil...
  2. Logging Out of Incident Management

    Overview By default, and depending on your Org's setting, a user will receive a system prompt to refresh the session after 15 minutes of inactivity. If the user does not refresh the session five minutes after receiving the system prompt, they wil...
  3. Logging Out of Command Center

    Overview By default, and depending on your Org's setting, a user will receive a system prompt to refresh the session after 15 minutes of inactivity. If the user does not refresh the session five minutes after receiving the system prompt, they wil...
  4. Logging Out of Risk Management

    Overview By default, and depending on your Org's setting, a user will receive a system prompt to refresh the session after 15 minutes of inactivity. If the user does not refresh the session five minutes after receiving the system prompt, they wil...
  5. Logging Out

    Overview By default, and depending on your Org's setting, a user will receive a system prompt to refresh the session after 15 minutes of inactivity. If the user does not refresh the session five minutes after receiving the system prompt, they wil...
  6. Opt-Out Multi-Factor Authentication for a Specific User

    Overview If a user has multi-factor authentication (MFA) set up but needs to access a specific Org without MFA, an Administrator can disable MFA for that Org either through the User Management screen or API (Swagger). User A...
  7. Resetting Multi-Factor Authentication

    Overview If a user loses access to their authenticator app (e.g. mobile phone is lost) or over-writes their account credentials accidentally (i.e. adds account for Sandbox environment), an Administrator can reset multi-factor authentica...
  8. Command Center App Summary

    A point form summary of the Command Center App
  9. WAVR-21 App Summary

    A point form summary of the WAVR-21 App
  10. Security Risk Management App Summary

    A point form summary of the Security Risk Management App