New Articles

  1. Sample Webhook Payloads

    Sample Webhook payloads to help your implementation team to set up event registrations.
  2. Eligible Webhooks Events

    Event Config To Provide Use Case Example Add Object List of Object Types A Core incident was created and generates a notification in Slack. Update Field List of Object Types, List of available Fields Core incident severity increased...
  3. Register for Webhooks Integrations

    Endpoints Webhooks interact with the following endpoint paths which all contain a byRef flag. Setting the flag to "true" will cause the endpoint to expect external reference IDs, while setting it to "false" will cause the endp...
  4. Webhooks Overview

    Supported through our Application Programming Interface (API) registration system, Webhooks enable fully functional integrations that send data from one application to another whenever a given event occurs in Core.  If your account or org leve...
  5. Webhooks Integrations

    Webhooks enable fully functional integrations that send data from one application to another whenever a given event occurs in Core.
  6. Enable Object History

    How to enable an object's history on a configurable form.
  7. Version 3.6 Release Notes (Incident Management)

    Release notes for the Resolver Incident Management 3.6 release with a summary of new features.
  8. Account Access

    Details about how Resolver's support team may request and grant access to your company's account to diagnose and/or escalate complex or specific problems.
  9. Creating a New Email Address

    Create a setting in Resolver Core that will create a new object whenever an email is sent to a generated email address.
  10. Email Settings Overview

    An introduction to the Email Settings feature in Resolver Core, which allows administrators to create custom email addresses that create a new object upon receiving an email.