New Articles

  1. Error - Fixing the Invalid Date Value Error

    Overview When importing Date fields into Resolver, the Invalid Date Value error will cause your data import to fail.  Invalid Date Value Error The Invalid Date Value error can also occur using the recommended date format. Recommen...
  2. Customer-Managed KMS Keys

    Overview Customers who opt-in to use a Dedicated Environment or Database also have the option to manage their own KMS Key. This article breaks down what a KMS Key is, how to securely manage a KMS Key, what happens if a KMS Key is deleted or lost,...
  3. Resolver Data Warehouse FAQs

    General FAQs Q - Is the Resolver ® Data Warehouse connection encrypted when transferring data over a network? A - The Resolver Data Warehouse connection uses TLS (Transport Layer Security). Q - What version of TLS does the connection use to ...
  4. IT Implementation To-Do List

    IT Implementation To-Do List
  5. Project Roles

    SOW - Project Roles SOW - Resolver Project Roles SOW - Customer Project Roles
  6. Non-Technical Terms

    SOW - Non Technical Terms
  7. Risk Management App Summary

    A point form summary of the Risk Management App
  8. Update the Hostname to the Data Warehouse

    Instructions for updating the hostname to connect to Resolvers Data Warehouse
  9. Version 22.2 Release Notes (Vendor Risk Management)

    New Features Enhancements for New Feature Enablement Rescoping Launched Assessment To allow the Vendor Team to Rescope an assessment, ADD TO SCOPE  button to  Open Assessment Rescoping form action has been added to forms for the Planning, S...
  10. Version 22.1 Release Notes (IT Compliance Management)

    New Features Regulatory Content   22.2 Application release includes the following  updated and expanded Content Frameworks for the ITCM application.  Update: PCIDSS from version 3.2.1 to version 4. Update: ISO 27002 from version 2 to versio...