New Articles

  1. Adding a Due Date to an Assessment

    Overview Due dates can be added to assessments so that that users can view and prioritize upcoming and overdue tasks in the My Tasks  card, helping them stay on top of critical deadlines and manage their workload more efficiently. ...
  2. Version 25.1.0.3 Release (Dispatch)

    Dispatch Bug Fixes An Officer does not need to be added to a chat to view the Dispatch’s message history. Complete and Incomplete SOP checklist items will display according to their status when a Dispatch is marked as complete. When multiple u...
  3. Adding a Due Date to an Object Type

    Overview Due dates can be added to object types so that that users can view and prioritize upcoming and overdue tasks in the My Tasks card, helping them stay on top of critical deadlines and manage their workload more efficiently. ...
  4. Release 25.2

    25.2 Features New Advanced Permission: User Impersonation We’ve added a new User Impersonation advanced permission that allows Administrators to grant Standard users limited access to impersonate other Standard users. Users with...
  5. Add a Send Webhook Event Action on a Transition

    Overview The Send Webhook Event Action sends a notification from the Resolver platform to third-party systems when an event occurs. This action allows for real-time integrations that prompt action outside the Resolver platform through the Res...
  6. Version 25.1ab (Business Continuity Management)

    Improvements The Business Continuity Management application has replaced the Business Continuity Planning application, delivering the following enhancements to customers: Create multiple Business Impact Analyses with embedded Risk Assessment...
  7. Version 25.1ab (Risk Event Management)

    Improvements The Risk Event Management application provides a comprehensive solution for managing risk events with the following capabilities: Submit and manage risk events through multiple dedicated portals . Cater to diffe...
  8. Version 25.1ab (Compliance Management)

    Improvements The Mark Supporting Information button was added to Framework Object Types to categorize items without requirement details under the supporting information workflow state, including subtopics and topics with no section requirement d...
  9. Troubleshoot Templated Reports Issues

    Overview Users may encounter some errors when using Templated Reports. Below is a table listing the most common Templated Reports errors with solutions. Related Information/Setup For more information on using Templated Reports, please refe...
  10. Pinning Items on the Home Screen

    Overview Users can pin reports, objects, and dashboards so that they appear as tabs in the nav bar on the Home screen. Note: Users can pin a maximum of five items to the Home screen. Pinned ...