New Articles

  1. Create Fields

    Note that the field types referenced in the instructions below are recommendations and can be supplemented or replaced by other fields as needed. If one or more of these fields already exist in your organization, refer to the Add Existing Field to ...
  2. Create a Ticket Portal Account

    An overview of the Support ticket portal, including how to create an account and view your tickets.
  3. User Interface

    An overview of the dashboard, tasks, and dispatch details sections of Officer Mobile.
  4. Create Object Types & Groups

    To avoid creating duplicate data, it's recommended that admins perform a search to confirm the following object types and object type groups don't already exist in their organization. For more detailed information on object types and object ...
  5. Building a Plan Tracker Workshop (Recording)

    The video below is a recording of Resolver's BCP webinar, which provides background information and general instructions on configuring a Business Continuity Plan Tracker in your existing Core organization. ...
  6. Introduction

    Business continuity plans (BCPs) help organizations rapidly continue operations when faced with a difficult event or crisis. These plans are typically considered to be a subset of risk resilience plans, which provide direction to organizations on ho...
  7. Glossary of Terms - Risk Management

    View a glossary of terms used in the Risk Management User's Guide.
  8. Reports Overview

    An overview of reports in the Risk Management app.
  9. Administrator (Risk Management)

    An overview of the Administrator (Risk Management) user group.
  10. Update a KRI

    How to update KRIs.