New Articles

  1. Version 3.2+ Release Notes

    Release notes for Resolver Core 3.2 and any hotfixes, with a summary of new features, improvements, and bug fixes.
  2. Triage Risk Objects

    How to triage risk objects that have been submitted by risk owners and their delegates.
  3. Submit a New Risk

    How to submit new risks to the Risk Management library.
  4. Create New Library Objects

    How to create new library objects.
  5. Resolver Mobile System Requirements

    The following operating systems are supported for mobile phones: iOS v10 to v13 Android v8 to v10 The app can be downloaded from the following: App Store (for Apple devices) Google Play Store (for Android devices) This app ca...
  6. Submit Incidents from Resolver Mobile

    To use the Resolver Mobile app, you must first download it from the Google Play or App Store (depending on your device), then enter the connection URL provided from an administrator to load the incident submission form into the app.  Load Configu...
  7. Share the Resolver Mobile URL

    Before Resolver Mobile users can submit incidents through the app, an admin must grant them access to the form by sharing the confidential login URL. For information on customizing the form users, see the Configure the Resolver Mobile Form article...
  8. Configure the Resolver Mobile Form

    The Resolver Mobile app collects incident data through a hard-coded standard configurable form with basic generic fields designed for confidential submission. Admins can edit this form to add, remove, or rearrange sections and fields as required, wi...
  9. Resolver Mobile App Overview

    Resolver Mobile is a flexible incident reporting app that allows users to submit incidents while on the field using their mobile devices. Specifically, this app can be used to: Submit incidents instantly when connected to data or internet. If no ...
  10. View Completed Activities

    Activities that have been completed or escalated to incidents will no longer be visible in the Open Activities tab, though they can still be reviewed. By making use of the Completed Activity List report, users can view the details of any activit...