New Articles

  1. Version 23.2ab Release Notes (Command Center)

    Created On: 10/03/2023 in Command Center User Guides Releases App Base Version 23.1ab +
    Improvements We removed the CC – Officer Response by Activity Type report from the Command Center application and base app. The Command Center Administrator role now has Company read access and access to the Closed Activity report. The Response...

  2. Version 23.2ab Release Notes (Incident Management)

    Created On: 10/03/2023 in Incident Management User Guide Releases App Base Version 23.1ab +
    Release 23.2ab (Incident Management) Improvements The data parameter on the IM – Closed and Legal Hold Incidents report was replaced by the Incident Reported Date/Time field. The Incident Reported Date/Time field is required. Timed Triggers ...

  3. Dashboard Quick Start Guide

    Created On: 09/26/2023 in Resolver Administrator Guide Admin Overview Advanced Reporting
    Overview Before using the Dashboards feature to create charts and Dashboards, it is recommended that users carefully read through the following information. The information presented below is laid out in order, as some elements of the Dashboard fea...

  4. Deploying a Dashboard Configuration to another Organization

    Created On: 09/21/2023 in Resolver Administrator Guide Admin Overview Advanced Reporting Dashboard Deployment
    Our new Dashboard feature is available upon request for the initial launch phase. Please contact your Customer Success Manager if you'd like to schedule implementation with our Services team. Overview Warning: Users must contact the Sup...

  5. Adding Role Data to a Data Set

    Created On: 09/20/2023 in Resolver Administrator Guide Admin Overview Advanced Reporting Dashboard Data Sets
    Overview Administrators can add Role Data to a Data Set to visualize data about how their team and individuals on their team are performing on Dashboards. User Account Requirements The user account you use to log into Resolver must have Admini...

  6. Adding Assessment Type Data to a Data Set

    Created On: 09/20/2023 in Resolver Administrator Guide Admin Overview Advanced Reporting Dashboard Data Sets
    Overview Administrators can include Assessment-Type data within a Data Set to generate a programmatic link between all library objects on your data path and their assessments (clones). Using the Assessment-Type data feature, you can aggregate acr...

  7. Adding Geolocation Data to a Data Set

    Created On: 09/20/2023 in Resolver Administrator Guide Admin Overview Advanced Reporting Dashboard Data Sets
    Overview Administrators can add Geolocation data to a Data Set to create a Map Chart using the Dashboard Builder. User Account Requirements The user account you use to log into Resolver must have Administrator permission to use the Dashboard D...

  8. Release 23.3+

    Created On: 09/13/2023 in Support Releases & Updates Platform Release Notes/Maintenance Version 23.0+
    23.3.2 Release Improvements Incremental data set syncing will no longer occur when a data set is published to prevent interrupting the data set publishing process. Permission paths will use linear scaling for larger Organizations when updating...

  9. Version 23.2 + Internal Release Notes

    Created On: 09/13/2023 in Resolver Administrator Guide Internal Internal Release Information (Not for Customers)
    Warning: This article and its embedded links are for internal use only. External release notes are posted  here . 23.2.1 Minor Features Submitter Property Enhancements V2 Behavior Changes were made to the Submitter Property, ensuring c...

  10. Release 23.2+

    Created On: 09/13/2023 in Support Releases & Updates Platform Release Notes/Maintenance Version 23.0+
    23.2.1 Minor Features Submitter Property Enhancements V2 Behavior Changes were made to the Submitter Property, ensuring consistency across Applications. Note: If the user is confidential, the word Confidential will replace the Submitter's Na...
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