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Instructions on how to impersonate non-administrative users in Core.
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Overview Administrators can grant Standard users limited access to use some Administrator features by assigning them advanced permissions. The five types of advanced permissions are:
Data Import Management Data Management
S...
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Overview Administrators can grant Standard users limited access to use some administrative features by assigning them advanced permissions. For a full list of permissions that each advanced permissions type grants the user, please read the ...
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Overview
An Administrator must create a URL Portal before you can allow external and occasional stakeholders access to the Confidential Portal .
An Administrator must create a non-administrative user account for the login, and ass...
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Information on enabling or disabling the Assessment Data option to create or disable clones of objects in Resolver Core.
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Frequently asked questions about Core SSO.
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Overview
Before using Playbooks Automation, it is recommended that users carefully read through the following information. The information presented below is laid out in order, as some elements of Playbooks Automation must first be created ...
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Dispatch Bug Fixes An Officer does not need to be added to a chat to view the Dispatch’s message history. Complete and Incomplete SOP checklist items will display according to their status when a Dispatch is marked as complete. When multiple u...
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Overview The merge duplicate objects feature allows users to merge two objects (a main object and a duplicate object), updating the main object (e.g., merging duplicate user profiles to create one user profile). When merging the two objects, th...
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Instructions on creating and adding an action on a transition on a workflow state.