Updated Articles

  1. Time Formula Functions

    A definition of the timeOffset and timeDiff functions and how they're used in formulas in Resolver Core.
  2. Formulas Overview - Variables, Operators, & Functions

    Definitions of variables, operators, and functions and how they're used to create formulas in Resolver Core.
  3. Creating a Login Statement

    Overview Administrators can add a custom statement that appears when a user logs into the system. Custom statements can also have a frequency which controls when a statement will appear. The Custom Login Statement is organization specific. I...
  4. Disabling/Enabling the Report Export Feature

    Overview Administrators can disable the Exports feature for a report. Disabling this feature will remove the Word, Excel, PDF export icons within a report. By default, this feature is enabled, allowing users to export reports using th...
  5. Creating a New Select List

    Instructions on creating a new select list (dropdown menu) field, which can then be added to an object type.
  6. Form Comments Overview - Communication Tab

    Information on leaving comments, replying to comments, and tagging other users on a form in the Incident Management app.
  7. Add Data Visualization Filters to a Report

    Add filters to a report in Resolver Core to allow users to filter which information is displayed on a pie chart, table, or heat map.
  8. Edit Columns on a Table within a Report

    Learn how to edit the columns of a table in a report.
  9. Add a Table to a Report

    Learn what table reports are and how to create them in Resolver Core.
  10. Editing a Select List Field

    Overview Administrators can edit and delete an existing field. Applying edits to an existing field will affect all object types related to the field. Deleting a field will remove the field from all related object types. User Account Requireme...