Updated Articles

  1. Version 25.2.1 Release (Dispatch)

    Last Updated: 10/31/2025 in Command Center User Guides Releases Dispatch Version 25.1+
    Dispatch Bug Fixes ORG images will be displayed as intended when searching for an Org (dropdown), in On Duty view, and within the Organization screen. Closed Dispatch filtering will only include closed dispatches included in the selected operat...

  2. Adding Tooltips to a Chart

    Last Updated: 10/24/2025 in Resolver Administrator Guide Admin Overview Views Dashboard Builder Charts
    Overview Users can create Tooltips that appear as a pop-up when they hover their cursor over a Chart data point. By default, the Tooltip pop-up displays the same data used to generate each data point in the Chart. If the data point value for a ...

  3. Using the Requirement Similarity Feature on a Form

    Last Updated: 10/17/2025 in Compliance Management User Guide Compliance Team
    Overview The Requirement Similarity feature is an AI-powered feature that allows Compliance teams to identify similar requirements both within the same framework and across different frameworks. This feature analyzes the requirement nam...

  4. Import File Attachments

    Last Updated: 10/15/2025 in Resolver Administrator Guide Admin Overview Tools Data Import
    Instructions on importing files into Attachment fields via the Data Import tool in Core.

  5. Missing Link: The Relationship Could not be Linked as it Appears to not Exist

    Last Updated: 10/13/2025 in Support Troubleshooting
    Overview Users may encounter the following error message in Command Center if their account is not linked to a Person object: Missing Link: The relationship for the could not be linked to as it appears to not exist. This error ...

  6. SSO Technical Requirements

    Last Updated: 10/08/2025 in Resolver Administrator Guide Admin Overview User Profile Menu Log In/Log Out Single Sign-On (SSO) SSO Technical Information
    A list of requirements that must be met prior to configuring Core SSO.

  7. Configuring References on a Form

    Last Updated: 10/07/2025 in Resolver Administrator Guide Admin Overview Views Configurable Forms Standard Forms Standard Form Elements
    How to add a reference field to a configurable form.

  8. Uploading a Report Template

    Last Updated: 10/03/2025 in Resolver Administrator Guide Admin Overview Views Data Visualizations Templated Reports
    Overview After  creating a report template using Microsoft Word, Administrators must upload the template into their Org to verify the file.  User Account Requirements The user must have Administrator permissions to configure Templated Repor...

  9. Release 25.2.2

    Last Updated: 09/26/2025 in Support Releases & Updates Platform Release Notes/Maintenance Version 25.0+
    25.2.2 Features Note: Minor releases are now deployed with zero downtime, giving users immediate access to new features without interruption. A release window during regular business hours will be communicated in advance, during which ...

  10. Create a New Standard Form

    Last Updated: 09/26/2025 in Resolver Administrator Guide Admin Overview Views Configurable Forms Standard Forms Standard Form Layouts
    How to create a new standard configurable form in Resolver Core.
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