Updated Articles

  1. Searching Activity Views

    Last Updated: 04/11/2025 in Resolver Administrator Guide Admin Overview Application Management Applications Views
    Overview Users can search through activity views in Resolver to access their most relevant objects first. Related Information/Setup Please refer to the Views  section for more information in using views in Resolver.  N...

  2. Log In with SSO

    Last Updated: 04/11/2025 in Resolver Administrator Guide Admin Overview User Profile Menu Log In/Log Out Single Sign-On (SSO)
    Information on logging into Resolver Core using single sign-on authentication.

  3. Perform an Applicability Assessment

    Last Updated: 04/11/2025 in Compliance Management User Guide Compliance Team
    How to perform an Applicability Assessment in Resolver's Compliance Management app.

  4. Languages Overview

    Last Updated: 04/11/2025 in Resolver Administrator Guide Administrator Settings Languages
    About the Languages feature which allows you to translate the UI and applications in Resolver Core.

  5. Version 25.1 Release (Dispatch)

    Last Updated: 04/10/2025 in Command Center User Guides Releases Dispatch Version 25.1+
    Dispatch Features Notes: For the 25.1 Dispatch release, it is recommended that you use Windows 10 or 11 with this version of Dispatch. Window version 8.1 is no longer supported by Microsoft and is not guaranteed to work with D...

  6. Create a Scheduled Dispatch

    Last Updated: 04/08/2025 in Command Center User Guides Dispatch User Guides Dispatch User's Guide Scheduled Dispatches
    The steps that users must follow to create a scheduled dispatch in Resolver Dispatch.

  7. Generating a HAR File

    Last Updated: 04/08/2025 in Support FAQs General Computer Use
    Overview A HAR file is an HTTP Archive file that logs/tracks information between a web browser and a website. Some errors in Resolver are not tracked in Papertrail™ (e.g., browser related) A user can generate a HAR file to obtain logging informat...

  8. System Requirements

    Last Updated: 04/03/2025 in Command Center User Guides About Command Center
    System requirements for Resolver Core and the Command Center suite of applications.

  9. Access Your Data Warehouse Settings

    Last Updated: 03/31/2025 in Resolver Administrator Guide Administrator Settings User Management Data Warehouse
    About the Data Warehouse feature in Resolver Core, including important notes and instructions on accessing it once it's enabled in your organization.

  10. Add a New Language Translation

    Last Updated: 03/20/2025 in Resolver Administrator Guide Administrator Settings Languages
    How to add a new language to translate the UI and applications in Resolver Core.
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