Enabling the Advanced Permissions - User Management Feature


The User Management - Advanced Permissions feature allows Administrators to provide a user with Advanced Permissions. Advanced Permissions include:

  • Creating new users
  • Editing users (name and address fields)
  • Enabling/Disabling users
  • Editing user group membership

Related Information/Setup

For more information on creating a user profile, please refer to the Creating a New User article.

For more information on editing a user profile, please refer to the Editing or Delete a User article.

User Account Requirements

The user account you use to log into Resolver must have Administrator permission to edit the User Profile.


  1. From the Home screen, click the System Icon.

System Icon

  1. From the Admin Overview screen, click the Users tile under the People section.

Users Tile

  1. Enter a User's Name in the Search field to narrow the search results. 
  2. Click a User Name.

User Name Link

Enabling the User Management - Advanced Permissions Feature

You cannot enable the User Management - Advanced Permissions feature for users with Admin permissions enabled on their user profile.

  1. From the Admin: Edit User screen, click the User Management toggle switch on the Advanced Permissions section to enable the feature.

User Management Toggle Switch

  1. Click the Add All checkbox to select all available User Groups, allowing the user to manage all user groups in the system.

Add All Checkbox

  1. Enter a User Group Name in the Select which User Group membership this user can manage field and select a User Group or multiple User Groups from the dropdown menu.

Select Which User Group Membership This User can Manage Field

  1. Click the +Add button to add all selected User Groups to the list of User Groups the user is assigned to manage.

+Add Button

  1. Click the Done button.

Users will only have access to edit the User Group Memberships of the User Groups they have been assigned to manage.