Updated Articles

  1. Edit or Delete a Connector

    How to delete a or edit its details or settings in Command Center.
  2. Monitor Connect Events in C-Cure

    Information on monitoring Connect events in C-Cure.
  3. Update the Hostname to the Data Warehouse

    Instructions for updating the hostname to connect to Resolvers Data Warehouse
  4. Review Regulatory Updates

    How to review a regulatory requirement that has been updated.
  5. Import an Organization

    How to import an organization into Core using the Org Manager feature.
  6. Org Manager Overview

    An overview of the Org Manager in Core and how it can be used.
  7. Authorized Contacts

    An overview of authorized contacts, how they improve the customer service experience, and how many contacts each edition is entitled to.
  8. Service Level Targets

    An overview of severity level definitions and target response times.
  9. Data Warehouse Table Types

    Details on the information contained in data warehouse tables through BI connectivity.
  10. Project Roles

    SOW - Project Roles SOW - Resolver Project Roles SOW - Customer Project Roles