Updated Articles

  1. Email Notifications

    Last Updated: 12/20/2022 in See more... Introduction (NEW) Core Fields, Data & Features (NEW)
    An overview of the email notifications sent to users.

  2. My Tasks

    Last Updated: 12/20/2022 in Security Risk Management User Guide Security Risk Management Introduction
    About the My Tasks view in Security Risk Management.

  3. Error - Fixing the Invalid Date Value Error

    Last Updated: 12/07/2022 in Resolver Administrator Guide Tools Data Import
    Overview When importing Date fields into Resolver, the Invalid Date Value error will cause your data import to fail.  Invalid Date Value Error The Invalid Date Value error can also occur using the recommended date format. Rec...

  4. Resolver's SaaS Solutions Shared Responsibility Model

    Last Updated: 11/30/2022 in Support Resolver Support Program Infrastructure & Reliability
    The SaaS (Software as a Service) Solutions Shared Responsibility Model below outlines the privacy and data security responsibilities for our Customers, Resolver ® , and Amazon Web Services (AWS) while using one of our SaaS solutions. SaaS S...

  5. Logging into Dispatch

    Last Updated: 11/23/2022 in Command Center User Guides Dispatch User Guides Dispatch Introduction Dispatch Login & Logout
    How to log into the Dispatch application through Resolver Command Center.

  6. Users Overview

    Last Updated: 11/23/2022 in Command Center User Guides Dispatch User Guides Dispatch Administrator's Guide Users
    An overview of the Users settings in Resolver Dispatch.

  7. Resolver Data Warehouse FAQs

    Last Updated: 11/15/2022 in Resolver Administrator Guide People Users Data Warehouse
    General FAQs Q - Is the Resolver ® Data Warehouse connection encrypted when transferring data over a network? A - The Resolver Data Warehouse connection uses TLS (Transport Layer Security). Q - What version of TLS does the connection use...

  8. View/Download an Officer's History

    Last Updated: 11/03/2022 in Command Center User Guides Dispatch User Guides Dispatch Administrator's Guide Users
    How to view an officer's history in Resolver Dispatch.

  9. Configure a New Dispatch User

    Last Updated: 11/03/2022 in Command Center User Guides Dispatch User Guides Dispatch Administrator's Guide Users
    Information on how to create a new user in Resolver Dispatch.

  10. Introduction Overview

    Last Updated: 11/02/2022 in Resolver Administrator Guide Introduction
    An overview of the Resolver Core system and what it can do for your organization when collecting, reviewing, and analyzing data.
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