Updated Articles

  1. The Portal in Compliance Management

    Last Updated: 02/10/2023 in Compliance Management User Guide The Portal in Compliance Management
    Learn about the Portal application in Resolver's Compliance Management app.

  2. Glossary of Terms

    Last Updated: 02/10/2023 in Incident Management User Guide Incident Management Glossary
    A glossary of important terms and phrases in Resolver's Incident Management app.

  3.  Incident Screener Overview

    Last Updated: 02/10/2023 in Incident Management User Guide Incident Screener
    An overview of the Incident Screener user group in Resolver's Incident Management app.

  4. Submit an Incident Confidentially

    Last Updated: 02/10/2023 in Incident Management User Guide Portal Access in Incident Management
    How to submit an incident confidentially using the Incident Management Confidential Submission web portal.

  5. Configure the Submitter Column in a Relationship or Report Table

    Last Updated: 02/10/2023 in Resolver Administrator Guide Views Data Visualizations Reports Report Elements
    How to configure the Confidential Submitter Column in a Relationship or Report Table.

  6. Admin User Interface

    Last Updated: 02/10/2023 in Resolver Administrator Guide Miscellaneous Topics Resolver User Interface
    An overview of the administrative settings and their UI in Resolver Core.

  7. Configure & Run the LDAP Sync Tool

    Last Updated: 02/10/2023 in Resolver Administrator Guide People Users LDAP
    How to install, configure, and fill out the required fields of the LDAP Sync tool.

  8. Resolver Mobile App Overview

    Last Updated: 02/10/2023 in Resolver Administrator Guide Internal Resolver Mobile
    Resolver Mobile is a flexible incident reporting app that allows users to submit incidents while on the field using their mobile devices. Specifically, this app can be used to: Submit incidents instantly when connected to data or internet. If no ...

  9. Configure the Resolver Mobile Form

    Last Updated: 02/10/2023 in Resolver Administrator Guide Internal Resolver Mobile
    The Resolver Mobile app collects incident data through a hard-coded standard configurable form with basic generic fields designed for confidential submission. Admins can edit this form to add, remove, or rearrange sections and fields as required, wi...

  10. Share the Resolver Mobile URL

    Last Updated: 02/10/2023 in Resolver Administrator Guide Internal Resolver Mobile
    Before Resolver Mobile users can submit incidents through the app, an admin must grant them access to the form by sharing the confidential login URL. For information on customizing the form users, see the Configure the Resolver Mobile Form article...
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