Updated Articles

  1. Release 23.2+

    23.2.1 Minor Features Submitter Property Enhancements V2 Behavior Changes were made to the Submitter Property, ensuring consistency across Applications. Note: If the user is confidential, the word Confidential will replace the Submitter'...
  2. Release 23.1+

    Release 23.1 Sorting Activity Views The Sorting Activity feature will sort an Activity View List by Unique ID, either in ascending or descending order. By default, the Sorting Activity feature sorts Activity View Lists by Unique ID in ascending or...
  3. Single Sign-On (SSO) Frequently Asked Questions

    Frequently asked questions about Core SSO.
  4. SSO Technical Requirements

    A list of requirements that must be met prior to configuring Core SSO.
  5. Resolver Core FAQs

    Frequently asked questions about the Resolver Core Product.
  6. Dispatch Window Maximizing Off-Screen

    Steps users can take to avoid the Dispatch window maximizing off-screen.
  7. Clear Application Cache

    How to clear Dispatch's application cache to troubleshoot login, connection, or other errors.
  8. Troubleshoot Login Issues: Single Sign On (SSO) Users

    A list of common Single Sign On (SSO) login issues and how to correct them.
  9. View & Export the User Audit Trail

    Learn how to view the User Audit Trail from the admin settings and to export it to a CSV file through the API.
  10. User Audit Trail Events & Filters

    Descriptions and notes about the columns, subjects, events, and filters in the User Audit Trail.