New Articles

  1. Resolve PDF Attachment issues

    Created On: 03/20/2020 in Support FAQs Resolver FAQs
    How to resolve problems that occur with PDF attachments from Core.

  2. Delete an API Key

    Created On: 03/12/2020 in Resolver Administrator Guide Admin Overview Tools Swagger Docs API Keys
    To delete an API key: Log in as an admin and select the appropriate org, if required. Click the icon in the top bar > Swagger Docs  in the Tools   section. Click any resource to open the Swagger interface in a new tab. Click the apiKey  ser...

  3. Version 3.0.3 (Hotfix) Release Notes

    Created On: 03/10/2020 in Support Releases & Updates Platform Release Notes/Maintenance Version 3.0+
    Release notes for the Resolver Core 3.0.3 hotfix release with a summary of fixes and improvements.

  4. Use an API Key to Make Calls

    Created On: 03/09/2020 in Resolver Administrator Guide Admin Overview Tools Swagger Docs API Keys
    To use an API key in the Swagger interface: Log in as an admin and select the appropriate org, if required. Navigate to  Admin > Swagger Docs . Click the resource from the list to open the Swagger interface in a new tab. Expand a support...

  5. API Key Overview

    Created On: 03/09/2020 in Resolver Administrator Guide Admin Overview Tools Swagger Docs API Keys
    API keys are used to authenticate requests to the Resolver Core API without entering user credentials. API keys never expire, with no need to establish or maintain a session. API keys are tied to the user's org account. This means that if a user ...

  6. Manually Delete the 2.0 Folder

    Created On: 03/04/2020 in Support FAQs General Computer Use
    How to delete the 2.0 folder in order to uninstall Dispatch.

  7. Retrieve Error Log Files for Dispatch

    Created On: 03/04/2020 in Support FAQs Dispatch
    How to retrieve Dispatch's error log files.

  8. Dispatch Window Maximizing Off-Screen

    Created On: 03/04/2020 in Support FAQs Dispatch
    Steps users can take to avoid the Dispatch window maximizing off-screen.

  9. Clear Application Cache

    Created On: 03/04/2020 in Support FAQs General Computer Use
    How to clear Dispatch's application cache to troubleshoot login, connection, or other errors.

  10. Email Notifications

    Created On: 03/02/2020 in See more... Introduction (NEW) Core Fields, Data & Features (NEW)
    An overview of the email notifications sent to users.
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