Updated Articles

  1. Resolver's SaaS Solutions Shared Responsibility Model

    The SaaS (Software as a Service) Solutions Shared Responsibility Model below outlines the privacy and data security responsibilities for our Customers, Resolver ® , and Amazon Web Services (AWS) while using one of our SaaS solutions. SaaS Sol...
  2. Release 24.2

    24.2.0 Features Data Retention Warning: The Data Retention Function allows users to permanently delete data from within the hosted environment. Resolver will not be able to recover any data that is deleted using...
  3. Release 23.2+

    23.2.1 Minor Features Submitter Property Enhancements V2 Behavior Changes were made to the Submitter Property, ensuring consistency across Applications. Note: If the user is confidential, the word Confidential will replace the Submitter's ...
  4. During the Project: Prep & Homework

    You're about to start your journey with our Professional Services team, and we're sure you're raring to go!  Here are our different project implementation packages. We'll take you through what you can expect during our time together, what you can...
  5. The Portal in Security Risk Management

    Learn who can access what features of Security Risk Management's portal.
  6. PDF Output Options (Report Logo & Header)

    Info about the header options available on reports when exported to PDF format.
  7. Formulas Overview - Variables, Operators, & Functions

    Definitions of variables, operators, and functions and how they're used to create formulas in Resolver Core.
  8. Moving an Internal Audit Project to Planning

    Overview After the Internal Audit Project scope has been defined, the Internal Audit Project can be moved to the planning stage. User Account Requirements The user account used to log into Resolver must be added to the Internal Audit Team ...
  9. Moving an Internal Audit Project to Fieldwork

    Overview Before moving the audit plan to the Fieldwork state, you must fill out the Define & Review Audit Scope and Document Requests sections. User Account Requirements The user account used to log into Resolver must be added to ei...
  10. Logging in as a Portal URL User

    Overview Users who only have Portal URL user permissions will not be able to log into Resolver.  Users who have Portal URL user permissions only on some Orgs will be able to choose an Org where they are not Portal URL users to lo...