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Improvements We removed the Command Center Administrator’s ability to edit closed and closed–completed activities. The Escalated to Incident workflow name was changed to Closed – Escalated. The state was also changed from Active...
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Improvements The SRM – Issues by Location form will default to Issue – SRM – Overview.
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Improvements We have added a Vehicles subtab to the Involvements and Related Data tab on the IM – 6 – Full – Edit form, allowing users to add Involved Vehicles to the form. Incidents in the Under Investigation workflow state...
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Information on Resolver Core's availability targets, maintenance schedule, service outages, data backup, and disaster recovery.
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An overview of Resolver's Risk Management application.
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An introduction to the User Audit Trail feature, together with a list of important notes and limitations.
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Last Updated: 11/28/2023
in Project Success Center Overview Customers who opt-in to use a Dedicated Environment or Database also have the option to manage their own KMS Key. This article breaks down what a KMS Key is, how to securely manage a KMS Key, what happens if a KMS Key is deleted or lost,...
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Instructions on creating a form view in Core to give end users access to objects via configurable forms.
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Create a setting in Resolver Core that will create a new object whenever an email is sent to a generated email address.
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An introduction to the Email Templates settings in Resolver Core, which allows administrators to create custom templates or edit the default templates used in the Messaging workflow action.